"Dusty Ventures" (dustyventures)
06/19/2014 at 11:09 • Filed to: None
7
11|
"Dusty Ventures" (dustyventures)
06/19/2014 at 11:09 • Filed to: None | 7
| 11 |
Humor, snark, wit, chickens, seriously what's not to love?
!!! UNKNOWN CONTENT TYPE !!!
505Turbeaux
> Dusty Ventures
06/19/2014 at 11:13 |
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lol I had to share to the "Backyard Chickens" facebook group. Ridiculous
NotUnlessRoundIsFunny
> Dusty Ventures
06/19/2014 at 11:26 |
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Oh I hope this gets sooooo many views.
ddavidn
> Dusty Ventures
06/19/2014 at 11:32 |
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I kinda thought this was a bit silly. And long. And she sounds pretty gullible.
- Pre-coffee ddavidn
Roadster Man
> Dusty Ventures
06/19/2014 at 11:33 |
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That was quite entertaining. It's no different with any of the other cable cartels.
MontegoMan562 is a Capri RS Owner
> Dusty Ventures
06/19/2014 at 11:40 |
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lol
Like ddavidn said, she's a bit of an idiot to not realize she was still paying the bill for that long
but I hope it gets tons of attention comcast sucks
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ddavidn
> MontegoMan562 is a Capri RS Owner
06/19/2014 at 11:48 |
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I was also partially referring to her actually paying more for upgraded internet when hers didn't work properly.
Also, I've been a Comcast customer for at least that long and never felt the need to write an open letter, but I understand that my generally positive experience with them is abnormal.
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MontegoMan562 is a Capri RS Owner
> ddavidn
06/19/2014 at 11:56 |
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it's very abnormal
I was pissed with them before i even started with them. Quick story time!
I was planning on going with WOW (Wide Open West, interestingly available in Michigan). My wife got snaked into a deal with our gas company (speaking of monopolies.....I digress) to hook up comcast. Once I inform my wife we were already scheduled with WOW and I did that because Comcast was about 40 bucks more a month she was like o shit we gotta cancel comcast! So I called and sat on hold for 45 minutes waiting for someone to answer, so she says "oh this is rediculous I'll call from my phone too" They answered in 5 minutes. She yelled at them saying I was on hold for 45 and all the guy kept saying was he couldn't have been because we answer in the order we receive.
Anyhow I get on the phone say I'm canceling he says it can't be cancelled the tech is on the way to my house the next day, sorry you're under contract now. It sincerely took me saying that any representative from Comcast that steps on my property is trespassing and I will call the police, they are not welcome, they are not to touch my house, or my cable hook ups for the guy to back down and cancel it.
They are terrible people. I should really never have to claim trespassing to get them to stay away
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ddavidn
> MontegoMan562 is a Capri RS Owner
06/19/2014 at 12:15 |
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Well, I haven't tried to cancel just after signing my contract... But yeah. I've dealt with them all over the state in residential and business and was never denied what I wanted. I've had one or two bad techs that I sent home, but almost never bad customer service and they let me go for like three months without paying my bill before they shut me down...
McMike
> Dusty Ventures
06/19/2014 at 12:19 |
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Most frustrating thing ever.
That hold, hold, transfer, wait, "click" ordeal if there is a problem with their service.
Sometimes, like Stacie, I wonder if it's actually intentional.
————————-
I will take this time to share a cable company victory story that happened to a colleague here at work once.
One day, (years before I met him) he recieved a bill from his telecom company for about $2500. He freaked out, and then went through the same ordeal Stacie did. Took several days to get an answer.
He was finally instructed to only pay the $80 he actually owed, and short the rest of the bill. By the time the next bill came, they said, it would be back to normal.
Nope, next month it was $2500 + late fees.
Back to the phone he went.
I can't remember how many months it took to get the bill fixed. But, after talking to the billing and accounting departments (who each claimed they were not responsible for fixing it) they finally figured it out. They would take the $2500 and the late fees off his bill.
Then he noticed his next bill. No noticed that while he no longer owed $2500 since it had moved to the to the "credit" column.
Back to the phones he went. The billing department said he owed nothing. He told them what happened, and they told him again that he didn't owe anything.
The next month I think he talked to accounting, and they said the same thing.
He didn't pay for cable for two and a half years.
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MontegoMan562 is a Capri RS Owner
> ddavidn
06/19/2014 at 12:45 |
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well technically we never signed anything lol.
there was a verbal commitment tho.
JQJ213- Now With An Extra Cylinder!
> Dusty Ventures
06/19/2014 at 13:10 |
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As a Comcast customer, I fully agree! We had Triple Play for a bit, since their internet is all thats available here (Fios, you are two blocks away!). So we bundled, since it would save us "big money". At least 8 times a month internet and cable go down for hours. We get errors saying service unavailable and "our team is aware of the outage".
Supposed to be gettin 25 Mbps and we are lucky to get 8. This past week has been hell with service being so choppy and bad, I cant even play xbox.
I hate Comcast internet.